In the case of purchase of a physical product from this website which satisfies one or more of the following cases we will gladly arrange a refund or exchange of the product:
The product proves faulty within 14 days of receiving the product and/or date of invoice
The product does not match its description as provided when sold
The product received is not the product ordered
The product has been damaged in transit
Please contact us immediately if any of the above occurs to arrange a return. Products returned without prior notice will be rejected.
Please ensure that returned products are safely packed in their original packaging. We will not be held liable for damage to products incurred during return shipping.
How do I return my goods?
Unused products in full packaging can be returned to us at your cost, if you have decided it’s not suitable. Your refund will be processed within 48 hours of us receiving the goods. Goods should be sent to PO Box 8 Strahdale VIC 3550. If you want to chat to us first please email us; email@example.com